Return And Refund Policy

We want you to love your Velquenna products. If you’re not satisfied, here’s how we can help:

1. Returns accepted within 30 days of delivery.
2. Items must be unused, unopened, and in their original packaging.
3. Refunds are processed to the original payment method within 5–7 business days after receiving the return.
4. Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

To initiate a return, please contact us at support@velquenna.shop.