FAQ

1. How can I contact Velquenna?
You can reach us at support@velquenna.shop or call us at +44 777641953.

2. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location.

3. What are your shipping rates?

1. Free shipping on orders over $65
2. Standard shipping: $7.10
3. Express shipping: $10.50

4. How long will delivery take?
Orders are typically processed within 1–2 business days. Standard shipping usually takes 5–10 business days, while express shipping arrives in 2–5 business days.

5. What if I receive a damaged product?
Please contact us immediately with your order number and photos. We’ll be happy to arrange a replacement or refund.